Naja Saade orders will be shipped from Lebanon to more than 220 Countries in which our logistics partners operate.

Your order will be dispatched with DHL, we do not deliver P.O.Box

Shipping cost will be free of charge excluding customs taxes and duties that are applied depending on the destination country and location.

The customs and taxes should be paid from your side, thus, prior to officially placing your order.

After placing an order, you will receive an email from us containing all the details of your purchase.

The delivery of the item will take between 20 to 45 days from the approval of the order.
Please take into consideration that this can take longer during our sale periods.

When your order is shipped, we will send you a confirmation email, which will include your tracking number.

For security reasons, all najasaade.com online purchases require a signature upon delivery.
Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

If no one is available to sign for the delivery to collect the package, after 5 days with no communication, it could be returned to our warehouse.

Naja Saade Couture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment courier to file a claim. Please save all packaging materials and damaged goods before filling a claim.
online@najasaade.com